The tips and techniques you’ll master here will positively change the way you communicate and how others respond to you. You’ll learn what your words, mannerisms and body language are conveying—and how to improve all three to build alliances, reach agreements, win support, improve relationships and be all-around more effective. Beef up your communication skills and watch in amazement as people listen when you speak, you shine in meetings, you win others over—and that’s just for starters!

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