Welcome to STAR!

Employees who undertake professional development and training activities report greater satisfaction with their jobs. They say they feel more engaged, more motivated, and empowered to make a positive difference in their workplaces. They discover ways to make their work faster, better, and more interesting, and they acquire new skills that can advance their careers.

To encourage A&S staff members to take advantage of these kinds of opportunities, the Dean’s Office created the STAR Incentive program. Now in its fifth year, the program awards the STAR Incentive, a small pay increase, to all exempt and non-exempt staff who accumulate at least 20 hours of training per year (May 1-April 30).

You can earn STAR credit for a wide range of activities, including conferences, webinars, training sessions on UA policies and systems, and HR's work-related workshops, and you can track your accumulated hours throughout the year through the system's online reporting feature. (See our STAR Eligibility page for details.)

Learn more about STAR by browsing this website and talking to your supervisor.

Handling Confrontational Customers

March 29 @ 12:00 pm
Bureau of Mines 121 (eTech conference room)

Customer service is one of the most demanding jobs on the planet. You have to be respectful, professional, and helpful, no matter what the situation or who you’re dealing with. Sure, that’s easy when you’re handling the dream customer — you know, someone who is polite, reasonable, and willing to listen. Instead, you often find

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Purchasing, Disposing, and Reporting Technology Equipment

April 6 @ 10:00 am
Bureau of Mines 121 (eTech conference room)

This workshop is open to all A&S staff. In this workshop, you will learn the College of Arts and Sciences policy and procedures on purchasing, disposing, and reporting lost or stolen technology equipment. You will find out the offices who can help with problems on technology equipment that are used by faculty and staff for

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Stress-Free Relationships: How to Work with Any Personality

April 13 @ 12:00 pm
Bureau of Mines 121 (eTech conference room)

If you were asked to think of a coworker who gets on your nerves, you probably wouldn’t have to think for very long. Working with people has its benefits but coworkers with bad attitudes or unusual personality quirks can put a damper on collaboration, productivity and make a day at the office a miserable experience.

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Staying Focused and Productive in a Continually Connected World

April 26 @ 12:00 pm
Bureau of Mines 121 (eTech conference room)

Technology has blurred the lines between our work and private lives. It’s become common to get and answer email from clients or vendors while you’re away from the office. It’s also common to get texts and tweets from friends during the workday. If we choose to, we can be connected to both worlds 24/7. But

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