Angry, irrational, upset and abrasive customers — bring them on! With the techniques you’ll learn here for keeping customers super-satisfied, you’ll welcome challenging personalities — it’s your chance to blow your horn and get recognized for the vital asset you are to your company. Learn how to create the kind of service persona that puts customers at ease, earns their trust and makes them feel good — whether on the phone or face-to-face. Enroll now in this webinar, discover how to ramp up your performance to superstar level — and start enjoying your job a whole lot more.

1 STAR hour.

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