Have you ever sent an e-mail that came back to haunt you later? In today’s hectic work environment, where you have hundreds if not thousands of e-mails flooding your inbox, there’s no doubt that sending the wrong message can happen. But the bottom line is this: Whether your e-mails are unclear, full of errors, or just projecting the wrong tone, you could be putting your reputation on the line every time you hit the Send button. The Essentials of E-mail and Business Writing is the solution you need to deliver the message you want. 1 STAR hour.

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