In this webinar, you’ll discover when you should and shouldn’t e-mail, how a meeting can immediately boost productivity, and how to make sure your employees understand what you’re saying for less confusion and hurt feelings down the road. 1 STAR hour. Register for this webinar
This webinar will show you how to use PowerPoint’s newest multimedia tools and design features to create remarkable presentations that are guaranteed to amaze your audience. 1 STAR hour. Register for this webinar
This webinar will show you how to use PowerPoint’s newest multimedia tools and design features to create remarkable presentations that are guaranteed to amaze your audience. 1 STAR hour. Register for this webinar
Faculty, staff and graduate students have an opportunity to develop their knowledge of resources available to victims of sexual assault, domestic violence and stalking in a Harbor training session available through the Women's Resource Center. The purpose of Harbor is to create safe places all over campus where victims of sexual assault, dating/domestic violence and stalking can go to receive assistance. Through the training, participants will gain insight and sensitivity to the issues of interpersonal violence. Further, participants will be [...]
Sensitivity to the circumstances and feelings of others is the cornerstone of human relationships. Sensitivity Training exists to make people more aware of their own prejudices, sensitivities, and behaviors..with the aim of enhancing their sensitivity toward others. This course is designed to: Heighten awareness of the need for "sensitivity in the workplace" Provide opportunities to assess how words/actions may be misinterpreted or offensive and how to re-frame those comments/actions Engage participants in thought-provoking activities designed to promote an atmosphere for [...]
This course explains the rights and responsibilities of employees as it relates to the Americans with Disabilities Act (ADA) and The Family and Medical Leave Act (FML). Participants will learn: Their rights under each Act Their responsibilities under each Act Who to contact with additional questions Note: If you are a supervisor, you should consider enrolling in the What Every Supervisor Needs to Know About ADA and FML course. Register for this event
In addition to defining quality service, this module of the Professional Development Series will direct participants through activities designed to help them identify customers, respond to their needs, and enhance their satisfaction. The following topics will be covered: Developing Face-to-Face Service Skills Creating a Service Culture through Quality Practices Appropriate Workplace Etiquette Managing Time and Resources for Efficiency This is the first of five modules of The Professional Development Series. Those seeking promotion to the Office Associate Senior Level are [...]